You should then carefully and conscientiously fill out an application form. If we think you could be a good match for the vacancy, then we will contact you to arrange an interview and some selection tests.
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The IT Apprentice is an entry-level role within the IT Services team, offering a structured and supportive environment to develop technical skills, professional behaviours and workplace experience. The postholder will contribute to the delivery of high-quality IT support across the School while completing a Level 3 IT Solutions Technician apprenticeship.
This is a hands-on role that provides exposure to a wide range of technologies and support scenarios, including device management, helpdesk operations, classroom support and IT administration. The apprentice will work closely with experienced colleagues and be supported through mentoring, training and regular feedback.
Annual wage
£23,450 a year
Training course
Information communications technician
Hours
Mon - Fri
40 hours a week
Closing date
31/07/2026
Duration
21 Months
Positions available
1
The IT Apprentice is accountable for:
- Providing first-line IT support under supervision.
- Supporting the administration and maintenance of the School’s managed 1:1 pupil device scheme.
- Assisting with IT asset management and device lifecycle tasks.
- Contributing to a calm, professional and service-led IT function.
The role does not carry responsibility for independent decision-making or advanced technical troubleshooting but supports these through structured learning and supervised delivery.
Helpdesk & First-Line Support:
- Provide first-line IT support to staff, pupils and visitors under the guidance of senior colleagues.
- Log, categorise and update support tickets using the helpdesk system.
- Assist with password resets, basic troubleshooting and peripheral setup.
- Maintain clear and professional communication with users during support interactions.
1:1 Device Scheme & Asset Management:
- Support the administration of the School’s managed 1:1 pupil devices, including setup, repairs, returns and warranty coordination.
- Assist with device handovers, onboarding and offboarding processes.
- Maintain accurate records of IT assets, loan devices and peripherals.
Help with device imaging, tagging and inventory updates.
Classroom & Operational Support:
- Assist with the setup and maintenance of classroom AV and IT equipment.
- Support staff and pupils with the use of school systems and services.
- Help prepare IT equipment for events, exams and term starts.
- Maintain cleanliness and readiness of IT equipment and storage areas.
Learning & Development:
- Participate fully in all apprenticeship learning activities, including off-the-job training, assessments and portfolio development.
- Engage in regular mentoring and feedback sessions with the Senior IT Operations Technician.
- Demonstrate progress in technical knowledge, communication and service delivery throughout the apprenticeship.
SERVICE OWNERSHIP & OUTCOMES
The IT Apprentice will be expected to:
- Develop core technical and customer service skills in line with the apprenticeship framework.
- Contribute to improved helpdesk responsiveness and user satisfaction.
- Support the smooth operation of the 1:1 device scheme and asset tracking.
- Demonstrate a proactive, professional and collaborative approach to IT support.
ST. JOHN'S SCHOOL, EPSOM ROAD, LEATHERHEAD, KT22 8SP
Information Communications Technician Level 3 Apprenticeship Standard:
The successful candidate will undertake a 22 month, nationally recognised qualification through TDM. This is a work-based learning programme which will require commitment to block weeks in an online training room once every quarter working towards the qualification along with weekly off the job training and monthly coaching sessions.
You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification. These block weeks will take place online in TDM’s virtual learning platform.
You will have a designated mentor in the workplace to support your learning and at the end of programme will be assessed via an external assessment body.
This is a Level 3 qualification.
Knowledge Areas Include:
- Hardware and Networking
- Software and Security
- ICT Administration
CHILD PROTECTION
The School is committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection training and screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service.
The post-holder’s responsibility for promoting and safeguarding the welfare of children and young persons for whom s/he is responsible, or with whom s/he comes into contact, will be to adhere to and ensure compliance with the School’s Child Protection Policy Statement at all times. If in the course of carrying out the duties of the post the post-holder becomes aware of any actual or potential risks to the safety or welfare of children in the School s/he must report any concerns to the School’s Designated Safeguarding Lead.
St John's School Leatherhead is a leading co-educational independent day and boarding school in Surrey for pupils aged 11 to 18.
https://www.stjohnsleatherhead.co.uk/
Holiday entitlement: 25 days plus Bank Holidays and 3 additional days over Christmas when the School is closed
Join Providence Learning Partnership at Durham Sixth Form Centre as a Digital Marketing Degree Apprentice. Work with expert colleagues in this rare role offering a full salary and a tuition-fee-free Level 6 Bachelor’s Degree (BSc/BA Hons) with an Investors in People Platinum employer.
Annual wage
£25,185 a year
NJC Grade 3 SCP 4-6 (£25,185 - £25,989) pay award pending
Training course
Digital marketer (integrated degree)
Hours
37 hours a week
(Working schedule can be negotiated; includes occasional evening/weekend events). The candidate must maintain workplace flexibility to cover a limited, pre-negotiated number of evening and weekend commitments to capture live digital media content.
Start date
Tuesday 1 September 2026
Duration
42 Months
Positions available
1
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
Driven by our vision to Transform Lives through Education, you will drive high-profile campaigns for our upcoming Durham Mathematics School with Durham University, whilst also continuing to raise DSFC’s profile.
Aligning with the Level 6 standard, you will design, execute and optimise digital marketing strategies for the Trust and both DSFC and DMS. Your mission is to translate our vision - transforming lives through education - into impactful public content. Key duties: create cross-channel campaigns, write copy for diverse stakeholders, develop social media, track performance data, run outreach initiatives and provide live content coverage for events.
The apprentice will work directly with the Assistant Principal (Growth and Partnerships) to implement the strategic digital voice of the Trust. On-the-job training will provide deep exposure to full campaign life-cycles, multi-agency stakeholder communications (including our partnership with Durham University), data analytics reporting via platform insights and brand asset management. This position offers a structured progression pathway, providing an environment where the apprentice can build a comprehensive professional portfolio ready for End-Point Assessment (EPA).
PROVIDENCE ROW, THE SANDS, DURHAM, DH1 1SG
Digital marketer (integrated degree)
Equal to Level 6 (Degree with honours)
Level 6 Digital Marketer (Integrated Degree). The successful candidate will undertake a 42 month, nationally recognised Degree Apprenticeship. This is a work-based learning programme which will require commitment to block weeks in an online training room once every quarter working towards the qualification along with weekly off the job training and monthly coaching sessions. You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the degree apprenticeship. You will have a designated mentor in the workplace to support your learning and at the end of the programme will be assessed via an external assessment body. This is a Level 6 Degree Apprenticeship.
Core Skills
- Strategic Copywriting: Exceptional ability to craft articulate, intelligent and nuanced copy tailored to highly diverse target audiences.
- Active Communication: Strong listening skills combined with the confidence to articulate ideas and present clearly to senior leadership teams.
- Digital Literacy: Sharp analytical curiosity for identifying online trends, digital landscapes and emerging technologies. Professional & Execution Capabilities
- Autonomy & Time Management: Proven ability to work unsupervised, prioritise tasks, meet tight deadlines and perform efficiently under pressure.
- Collaborative Problem-Solving: A proactive, team-oriented mindset that maintains an optimistic, "can-do" approach during challenging situations.
- Data Safeguarding & Integrity: Strict discretion regarding confidentiality, corporate data security and protecting institutional reputation. Values-Driven Competencies
- Inclusive Content Design: Acute cultural awareness and the ability to ensure all marketing outputs actively champion diversity, equity and inclusion.
- Reflective Practice: A continuous commitment to personal growth, lifelong learning and active engagement with professional development and appraisal.
References: All appointments will, in accordance with statutory guidance, be subject to a comprehensive checking process including references from current and previous employers (or educational providers). Staff at Durham Sixth Form Centre work directly with young people therefore the school reserves the right to seek references prior to interview. All referees will be asked about disciplinary offences, even those which have expired prior to an offer of employment. Please note that an offer of appointment will not be made until satisfactory references have been received.
Digital Checks: An online search will be undertaken for shortlisted candidates as part of the recruitment process on information available in the public domain. Candidates should disclose anything that may be relevant in line with the most current version of Keeping Children Safe in Education. This search does not form part of the shortlisting process and candidates will have the chance to discuss any issues of concern that may arise during this search at interview.
Safeguarding: Providence Learning Partnership is committed to safer recruitment processes, safeguarding and promoting the welfare of children and young people and expects all employees and volunteers to share this commitment. We conduct pre-employment checks in line with the most current version of Keeping Children Safe in Education and the Trust's Safeguarding Policy which is available on our website. It is an offence to apply if you are barred from regulated activity relevant to children.
DBS: An application for an Enhanced DBS certificate will be submitted for all candidates once they have been offered the position. If candidates are registered with the DBS Update Service, they must give Providence Learning Partnership consent to check their status. The Trust complies with the Code of Practice issued by the Disclosure and Barring Service. For posts in regulated activity, the DBS check will include a barred list check. During the recruitment process, any offences, or other matters relevant to the position will be considered on a case-by-case basis.
Please note this post is exempt from the Rehabilitation of Offenders Act 1974. Under the provisions of the Rehabilitation of Offenders Act 1974 (Exemptions) Order 1975, you are required to disclose information concerning convictions including those which for other purposes are regarded as spent under the Act. A disclosure will be requested for the successful applicant for this post.
Right to Work: Candidates who have been offered the position will require a UK Right to Work Check.
Pre-Occupational Health: Pre-occupational health checks are an essential part of the selection and recruitment process to assess if any reasonable adjustments are required.
Equal Opportunities: We are an equal opportunity employer. We want to continue to develop a more diverse workforce and we positively welcome applicants from all sections of the community. With regard to recruitment and selection, the Trust ensures that no job applicant receives less favourable treatment on the grounds of sx, marital status, race, colour, ethnic origin, age, disability, sexual orientation, religion or belief, political beliefs, unrelated criminal conviction(s).
Conditional Offer of Appointment: All offers of employment are conditional, subject to satisfactory pre employment checks including references, enhanced DBS check (with barred list checks), proof of identity, right to work status, qualifications (if applicable) and medical clearance by our occupational health service (if applicable).
Providence Learning Partnership is a forward-thinking trust dedicated to transforming lives through education across the North East of England. Rooted in a culture of collaboration, innovation and inclusion, we cultivate lifelong learners by prioritising excellence in teaching and supporting the uniqueness of every individual. As an Outstanding post-16 provider, Durham Sixth Form Centre operates as a vibrant institution in the heart of Durham City. Welcoming approximately 1,800 students from over 80 regional secondary schools. Our academic results consistently place us among the top providers nationally. We are entering an exciting era of expansion, collaborating with the Department for Education and Durham University to establish the upcoming Durham Mathematics School. We know that exceptional student outcomes are driven entirely by our staff. As an Investors in People Platinum organisation and Employer of the Year, we champion personal and professional growth, offering an environment where high expectations and collaborative ambition allow everyone to flourish.
Potential of full time employment on successful completion
Pay: £19,000 per year
About the Employer
Company Name - Invoco Telecom
Location - 7 The Courtyard, Buntsford Drive, Bromsgrove B60 3DJ
Website - www.invoco.net
We’re a leading-edge telecoms company based in Bromsgrove providing Hosted Telephony, VoIP and AI-driven communication solutions to businesses across the UK.
We may be small, but we’re growing fast and passionate about delivering brilliant customer experiences. Joining our team means you’ll get hands-on experience with modern telecoms technology and support systems, guided by experienced engineers who’ll help you build a strong foundation for your future career in tech
Overview
Launch your tech career with Invoco Telecom in Bromsgrove as an Apprentice Customer Support Engineer. You’ll help customers with VoIP and broadband services while building your networking and troubleshooting skills, with potential progression to a degree for the right candidate.
What you'll do at work
Be part of our award-winning first-line customer support team, handling calls and emails, logging tickets, and resolving VoIP and broadband issues. You’ll receive expert training from experienced engineers, gain real-world telecoms experience, and build the technical and communication skills to progress into a full-time Customer Support Engineer role. A fantastic opportunity to start your tech career with full training and development.
Skills Required
You’ll need good problem-solving ability, clear communication skills, and confidence using computers. A keen interest in technology and helping people is essential. Basic understanding of networking or broadband is helpful but not required — full training is provided. Enthusiasm to learn and a positive, team-focused attitude are key.
Essential qualifications
Minimum of 5 X GCSEs grades 9-4 (A-C) including English and Mathematics
Training to be provided
Information Communications Technician Level 3 Apprenticeship Standard:
The successful candidate will undertake a 22 month, nationally recognised qualification through TDM. This is a work-based learning programme which will require commitment to block weeks in an online training room once every quarter working towards the qualification along with weekly off the job training and monthly coaching sessions.
You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification. These block weeks will take place online.
You will have a designated mentor in the workplace to support your learning and at the end of programme will be assessed via an external assessment body.
This is a Level 3 qualification. Knowledge Areas Include:
After this apprenticeship
Opportunity to progress or full-time employment and progress on to a degree for the right person.
Things to Consider
Can you to be place of work on a daily basis?
Working Week
35 hours per week
Monday - Friday
9am – 5pm
Pay: £19,000 per year
About the Employer
Company Name - Smith Institute
Location - 3rd Floor, Willow Court, West Way, Oxford, OX2 0JB, UK
Website - https://www.smithinst.co.uk
Smith Institute is a leading provider of advanced mathematics, data science, and AI-driven solutions, helping organisations make confident decisions in complex environments. Founded on expertise shaped by work on the Apollo moon landing mission, the Institute combines rigorous analytical thinking with practical application to deliver impactful, real-world outcomes. Today, Smith Institute partners with clients across government and industry worldwide, using data, modelling, and AI to drive transformation, enhance decision-making, and create lasting value for business and society.
The Digital Solutions Apprentice supports the work of the Head of Information Security and IT and contributes to the development and delivery of projects while actively gaining new knowledge and skills both on the job and through engagement with the apprenticeship training provider.
Overview
Smith Institute is offering an exciting opportunity to join a structured 5-year Digital and Technology Solutions Professional Degree Apprenticeship. This integrated programme begins with a Level 3 Information Communications Technician pathway, progressing into a Level 6 degree apprenticeship. You will gain hands-on experience supporting IT operations, security, and software development while developing advanced technical and professional skills to support complex digital projects.
What you'll do at work
As a Degree Apprentice, you will begin by building strong foundations in IT support, infrastructure, and cyber security, before progressing into more advanced responsibilities in software development, systems improvement, and project delivery.
In the early stages of the programme, your responsibilities will include providing technical support to colleagues through a range of channels, configuring and maintaining IT equipment such as laptops and mobile devices, and ensuring business systems and infrastructure remain operational and secure. You will assist with responding to IT issues and incidents, helping to restore services quickly and minimise disruption, while developing a strong understanding of hardware, networking, and system administration.
You will support the monitoring and maintenance of cyber security across the organisation, contributing to activities such as security checks, threat reporting, and maintaining compliance with recognised standards including Cyber Essentials and ISO 27001. Alongside this, you will work closely with internal stakeholders to support day-to-day IT operations and gain exposure to business systems and infrastructure management.
As you progress through the programme, you will take on increasing responsibility in contributing to software development activities, supporting digital projects, and improving systems and processes across the organisation. This will include working alongside technical specialists and project managers to design, develop, test, and implement solutions that support business objectives.
Throughout the programme, you will contribute to enhancing the organisation’s digital capability, including supporting IT resilience, improving processes, and promoting cyber security awareness across the business. You will also participate in team meetings, collaborate with colleagues across departments, and demonstrate a commitment to continuous learning and professional development.
You will be expected to take responsibility for your own health and safety, comply with organisational policies and procedures, and contribute positively to the organisation’s culture and values at all stages of the apprenticeship.
Skills Required
We wish to hear from applicants who are proficient computer users and have an excellent understanding of computer hardware and software, including operating systems, memory and storage, together with a basic understanding of algorithms, computer programming, networks and cyber security. You need to have an analytical approach to creative problem-solving. You will need to be able to demonstrate good verbal and written communication skills. Any previous hands-on technical experience (hardware or software), whether at home, school or in a club, would be very beneficial.
Essential qualifications
Five GCSE’s Grade 9-4 (Including English and Maths)
Training to be provided
Level 6 Digital and Technology Solutions Professional Degree Apprenticeship (Degree with Honours)
The successful candidate will undertake a 60 Month, nationally recognised Degree Apprenticeship.
This is a work-based learning programme which will require commitment to block weeks in an online training room once every quarter working towards the qualification along with weekly off the job training and monthly coaching sessions.
You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the programme.
You will have a designated mentor in the workplace to support your learning and at the end of programme will be assessed via an external assessment body.
This is a Level 6 Degree Apprenticeship
After this apprenticeship
Opportunity for full time permanent position on completion of the Apprenticeship for the right individual.
Things to Consider
Ideally you will live in easy reach of our office in Oxford for some hybrid working or planning to relocate to oxford. However the role does offer remote working so strong applications will be considered outside of the local area.
Candidates must have eligibility to live and work in the UK.
Additional Information
Hybrid and remote working will be considered.
The organisation also offer 12% pension contributions, up to a 15% bonus yearly, and 25 days holiday per year (pro-rated)
Working Week
37.5 hours per week
Monday - Friday
Possible Start Date
September 2026
Pay: £22,500 per year
About the Employer
Company Name - Smith Institute
Location - 3rd Floor, Willow Court, West Way, Oxford, OX2 0JB, UK
Website - https://www.smithinst.co.uk
Smith Institute is a leading provider of advanced mathematics, data science, and AI-driven solutions, helping organisations make confident decisions in complex environments. Founded on expertise shaped by work on the Apollo moon landing mission, the Institute combines rigorous analytical thinking with practical application to deliver impactful, real-world outcomes. Today, Smith Institute partners with clients across government and industry worldwide, using data, modelling, and AI to drive transformation, enhance decision-making, and create lasting value for business and society.
The Digital Solutions Apprentice supports the work of the Head of Information Security and IT and contributes to the development and delivery of projects while actively gaining new knowledge and skills both on the job and through engagement with the apprenticeship training provider.
Overview
The Digital Solutions Apprentice supports the work of the Head of Information Security and IT and contributes to the development and delivery of projects while actively gaining new knowledge and skills both on the job and through engagement with the apprenticeship training provider.
What you'll do at work
Skills Required
We wish to hear from applicants who are proficient computer users and have an excellent understanding of computer hardware and software, including operating systems, memory and storage, together with a basic understanding of algorithms, computer programming, networks and cyber security. You need to have an analytical approach to creative problem-solving. You will need to be able to demonstrate good verbal and written communication skills. Any previous hands-on technical experience (hardware or software), whether at home, school or in a club, would be very beneficial.
Essential qualifications
Five GCSE’s Grade 9-4 (Including English and Maths)
Training to be provided
Level 6 Digital and Technology Solutions Professional Degree Apprenticeship (Degree with Honours)
The successful candidate will undertake a 42 Month, nationally recognised Degree Apprenticeship.
This is a work-based learning programme which will require commitment to block weeks in an online training room once every quarter working towards the qualification along with weekly off the job training and monthly coaching sessions.
You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the programme.
You will have a designated mentor in the workplace to support your learning and at the end of programme will be assessed via an external assessment body.
This is a Level 6 Degree Apprenticeship
After this apprenticeship
Opportunity for full time permanent position on completion of the Apprenticeship for the right individual.
Things to Consider
Ideally you will live in easy reach of our office in Oxford for some hybrid working or planning to relocate to oxford. However the role does offer remote working so strong applications will be considered outside of the local area.
Candidates must have eligibility to live and work in the UK.
Additional Information
Hybrid and remote working will be considered.
The organisation also offer 12% pension contributions, up to a 15% bonus yearly, and 25 days holiday per year (pro-rated)
Working Week
37.5 hours per week
Monday - Friday
Possible Start Date
September 2026
Pay: £19,000 per year
About the Employer
Company Name - Smith Institute
Location - 3rd Floor, Willow Court, West Way, Oxford, OX2 0JB, UK
Website - https://www.smithinst.co.uk
Smith Institute is a leading provider of advanced mathematics, data science, and AI-driven solutions, helping organisations make confident decisions in complex environments. Founded on expertise shaped by work on the Apollo moon landing mission, the Institute combines rigorous analytical thinking with practical application to deliver impactful, real-world outcomes. Today, Smith Institute partners with clients across government and industry worldwide, using data, modelling, and AI to drive transformation, enhance decision-making, and create lasting value for business and society.
The Digital Solutions Apprentice supports the work of the Head of Information Security and IT and contributes to the development and delivery of projects while actively gaining new knowledge and skills both on the job and through engagement with the apprenticeship training provider.
Overview
Smith Institute would like to appoint a friendly and approachable Information Communications Technician apprentice to join a busy team responsible for business systems, infrastructure and computing in a rapidly evolving IT environment. The IT Apprentice supports the work of the IT Manager while actively gaining new knowledge and skills both on the job and through engagement with the apprenticeship training provider.
What you'll do at work
As an IT Apprentice for Smith Institute your duties would include but are not limited to:
Skills Required
We wish to hear from applicants who are proficient computer users and have an excellent understanding of computer hardware and software, including operating systems, memory and storage, together with a basic understanding of algorithms, computer programming, networks and cyber security. You need to have an analytical approach to creative problem-solving. You will need to be able to demonstrate good verbal and written communication skills. Any previous hands-on technical experience (hardware or software), whether at home, school or in a club, would be very beneficial.
Essential qualifications
Minimum of 4 X GCSEs grades 9-4 (A-C) including English and Mathematics
Training to be provided
Information Communications Technician Level 3 Apprenticeship Standard:
The successful candidate will undertake a 22 month, nationally recognised qualification through TDM. This is a work-based learning programme which will require commitment to block weeks in an online training room once every quarter working towards the qualification along with weekly off the job training and monthly coaching sessions.
You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification. These block weeks will take place online in TDM’s virtual learning platform.
You will have a designated mentor in the workplace to support your learning and at the end of programme will be assessed via an external assessment body.
This is a Level 3 qualification.
Knowledge Areas Include:
After this apprenticeship
Opportunity to progress to a level 4 or Degree level apprenticeship on succesful completion of the level 3 for the right individual.
Things to Consider
You will live in easy reach of our office in Oxford and is an office based role.
Additional Information
Hybrid and remote working will be considered.
The organisation also offer 12% pension contributions, up to a 15% bonus yearly, and 25 days holiday per year (pro-rated)
Working Week
37.5 hours per week
Monday - Friday
Possible Start Date
September 2026
Employer Overview
Boot Buddy are manufacturers of car boot liners and accessories. Our VersaLiner is a car boot liner that is very tough and hard wearing. They are made of co-polymer polypropylene and are designed specifically for each car to give maximum protection to your car boot interior. Our boot liners are self supporting and free standing. They are light and are fitted and removed in seconds! Ideal for dog owners, golfers, trades people, gardeners, DIY and skip trips etc. These bespoke boot liners cover the base, sides and back of the rear seats. Very easy to wipe clean and leaves your car boot as new!
We also have our very own high visibility Safe-D-Guard dog guard made of polycarbonate plastic. This gives excellent driver visibility without the intrusion of the traditional bars, mesh or cages.
Location: Unit 9 Wilden Industrial Estate, Stourport-On-Severn DY13 9JY
Website: www.boot-buddy.com
Duration
20 months total (15-month practical period +5 months End Point Assessment)
Positions available
1
Vacancy closing date
14/07/2026
Potential start date
21/07/2026
Salary
£8.5 per hour
£15,470.00 per year
Hours / Working Week
35 hours per week
Monday to Friday
Job Description
Join Boot Buddy as a Multi-Channel Marketing Apprentice and help power our next phase of growth. Create exciting digital campaigns, boost our online presence, and bring fresh ideas to a successful & growing car accessories brand.
Get hands-on with real digital marketing from day one in a growing, creative business. You’ll plan, create and manage Google, Facebook and Instagram campaigns, capture and edit product photos, update website content, run email marketing, gather customer feedback and help showcase Boot Buddy’s products to new and existing customers. This is a great opportunity to build practical marketing skills while bringing fresh ideas to an ambitious, expanding brand.
Requirements
Minimum of 4 X GCSEs grades 9-4 (A-C) including English and Mathematics
Additional information
As part of the initial interview process, you will be required to outline how you will travel to the employers place of work on a daily basis.
IMPORTANT If travelling by public transport, please ensure travel time and arrangements are feasible before applying.
For the right person, there may be the opportunity to progress on to the Digital Marketer Level 6 (Integrated Degree) Programme.
Apprenticeship programme
Multi Channel Marketer Level 3 Apprenticeship Standard:
The successful candidate will complete a 15-month, nationally recognised qualification through TDM. This work-based programme includes online training, weekly off-the-job learning and monthly coaching sessions to support progress towards the qualification.
You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification.
You will have a designated mentor in the workplace to support your learning and at the end of programme will be assessed via an external assessment body.
This is a Level 3 qualification.
Pay: £19,240.00 per year
About the Employer
Company Name - MobileWorxs Ltd
Location - Charles Henry House, 130 Worcester Road, Droitwich Spa, Worcestershire, WR9 8AN
MobileWorxs supply end users and channel partners across the UK and EMEA (Europe, the Middle East and Africa) with mobile rugged tablet computers or other devices. End users are business customers. Channel partners are independent companies that help sell and promote MobileWorxs’ products or services.
Overview
Kickstart your career in tech! Join our team as an Apprentice IT Support Technician and gain hands-on experience, supporting customers and learning how to troubleshoot real-world issues while building expert knowledge of our products.
What you'll do at work
You’ll get hands-on with cutting-edge ICT equipment, supporting customers pre and post-sale, troubleshooting real hardware issues through our helpdesk, and working with repair partners to resolve faults. You’ll also play a key role in stock management and shipping, gaining valuable experience across support, products, and logistics
Skills Required
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Essential qualifications
Minimum of 4 X GCSEs grades 9-4 (A-C) including English and Mathematics
Training to be provided
Information Communications Technician Level 3 Apprenticeship Standard:
The successful candidate will undertake a 22 month, nationally recognised qualification through TDM. This is a work-based learning programme which will require commitment to online training. This includes three consecutive days every three months working towards the apprenticeship along with weekly off the job training and monthly coaching sessions.
You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification.
You will have a designated mentor in the workplace to support your learning and at the end of programme will be assessed via an external assessment body.
This is a Level 3 qualification. Knowledge Areas Include:
After this apprenticeship
There may be opportunity to progress or full-time employment
Things to Consider
Working Week
35 hours per week
Monday - Friday
22 months
1
14/07/2026
01/08/2026
Information Communications Technician Level 3 Apprenticeship Standard:
The successful candidate will undertake a 22 month, nationally recognised qualification through TDM. This is a work-based learning programme which will require commitment to block weeks in an online training room once every quarter working towards the qualification along with weekly off the job training and monthly coaching sessions.
You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification. These block weeks will take place online in TDM’s virtual learning platform.
You will have a designated mentor in the workplace to support your learning and at the end of programme will be assessed via an external assessment body.
This is a Level 3 qualification.
Knowledge Areas Include:
Hardware and Networking
Software and Security
ICT Administration
Southco is a company committed to the growth of both the organisation and the individual. Driven by this value of growth and to provide you with a career development opportunity within Southco, we are looking to appoint candidates to the position of IT Apprentice - Service Desk Technician.
Wainwright Road, Worcester, WR4 9FA
22 months
1
21/08/2026
08/09/2026
£18,500
Monday – Thursday 08.00-16.30
Friday 08.00-15.00
37.5 hours per week
Our IT department is one of Southco’s most dynamic functions, deploying and supporting technology solutions. Our mission is to build and support a best-in-class infrastructure and Business Support Center of Excellence through the evaluation, selection, and implementation of innovative technologies, systems, and services.
This is an exciting opportunity based at Southco’s European Headquarters, located in Worcester, for a candidate starting their career in IT.
Alongside your apprenticeship, our team will provide training on our systems to enable you to provide 1st and 2nd line support to our users and their devices across the Europe region. Work is prioritised and managed through our ticketing system to enable a high level of service. You will also collaborate with the global team to deliver projects, such as system upgrades and security updates.
Typical Duties will include but are not limited to :
- Provide 1st and 2nd line IT support to users across the Europe region, resolving incidents and service requests via Southco’s service desk ticketing system in line with agreed service levels
- Diagnose, troubleshoot, and resolve IT issues relating to user devices, applications, and systems, escalating complex or unresolved faults to senior engineers where required
- Install, configure, and support end‑user hardware and software, including laptops, desktops, mobile devices, and approved applications, following Southco’s IT and security standards.
- Maintain accurate ticket records and technical documentation, ensuring all actions, resolutions, and updates are clearly logged within the service management system.
- Collaborate with global IT colleagues and third‑party suppliers to support service delivery, system upgrades, and routine maintenance activities
- Support IT projects, such as system upgrades, device refreshes, and security updates, working alongside experienced team members to deliver changes safely and efficiently
- Apply IT security, data protection, and health & safety procedures when handling systems, equipment, and user data, escalating risks or issues as appropriate
- Develop technical skills and professional behaviours through the ICT Level 3 apprenticeship, coaching, and on‑the‑job learning, taking responsibility for continuous improvement and development.
Minimum of 4 X GCSEs grades 9-4 (A-C) including English and Mathematics
This is an office based role based in Worcester.
For the right individual, opportunity to secure a permanent position and/or progress onto a higher level apprenticeship upon completion.
Benefits include:
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