Line Manager: Engagement Manager
Hours and Location: This is a full-time (37.5 hours per week), hybrid role based in the West Midlands
Salary: £30,000 - £37,999+ dependent upon experience
Overview of Role: Identify new and existing customers who could benefit from TDM’s Tech and Digital Programmes to recruit, reskill and retain employees. Exceed KPI targets on starts per month.
PURPOSE:
TDM is seeking an ambitious and commercially minded Employer Learning & Development Consultant Salesperson to drive employer engagement across the Midlands region. This is a relationship-led business development role focused on supporting employers to overcome workforce challenges through apprenticeships, skills bootcamps, early careers recruitment and employee upskilling solutions.
You will work with a broad range of organisations, from regional SMEs to large levy-paying employers, building trusted partnerships and identifying opportunities to support organisations with embedding early careers talent, reskilling their current workforce and retention. Acting as a strategic advisor, you will provide Information, Advice and Guidance (IAG) on available funding opportunities, apprenticeship levy utilisation, regional funding pots available that will support an organisations talent development strategies.
This is an exciting opportunity for someone who enjoys building new relationships, developing business opportunities and delivering consultative solutions that create genuine value for employers.
As part of the Engagement Team, you will follow a consultative, strategic approach, grounded in TDM’s vision of Doing Well by Doing Good, our skills-first methodology, and aligned with our values:
- Being Driven to Gain Creativity
- Being Accountable to Gain Control
- Being Productive to Gain Impact
- Being Considerate to Gain Trust
- Being Vulnerable to Gain Growth
This role will also reliably document the necessary information and eligibility evidence in order to ensure compliance and a seamless learner journey, as well as demonstrating TDM's values and culture, and collaborating with managers and colleagues on the Company's mission and vision.
CORE RESPONSIBILITIES:
- Engage in outbound prospecting activities with employers of all sizes predominantly in the Worcestershire and West Midlands Combined Authority regions to secure meaningful conversations with decision-makers, such as via telephone or video conference, LinkedIn, networking and email.
- Build and manage a sizeable pipeline of carefully chosen prospective employers/partners, based on the coaching programmes we offer and their industry/market/value requirements.
- Engage employer partners in digital transformation conversations, effectively demonstrating TDM’s value proposition to potential partners and, through the process of an organisational training needs analysis and workforce development planning, thoroughly match TDM’s offer with the employer partner’s value requirements.
- Secure a formal commitment from an employer to deliver an apprenticeship to a new recruit, reskill an existing employee or to engage with other TDM coaching programmes, such as skills bootcamps.
- Build local and national credibility and the reputation of TDM to be the go-to training provider for tech and digital apprenticeships and training.
- Attend relevant networking events to generate leads and build relationships with employers.
- Account manage allocated employers.
- Support and manage the learner journey.
- Grow revenue and identify strategies for future growth opportunities.
- Compellingly present a range of TDM services in public/online presentations.
- Ensure quality and accuracy in the completion of required documentation, processes and systems.
- Any other duties as directed by your line manager and/or a Director.
- Ensure compliance with all TDM policies, procedures and legal responsibilities, including safeguarding, ISO9001, Confidentiality, Data Protection and Cyber Essentials.
IDEAL CANDIDATE:
Required:
- A background in the apprenticeship or skills sector.
- A history of converting prospects into sign-ups.
- Ability to work to strict timelines and targets.
- A history of B2B sales experience.
- Experience attending networking events.
- An individual who has a passion for working with and fostering relationships with employers, stakeholders and learners.
- Excellent organisation and attention to detail skills.
- General IT Skills (Excel, Word, updating a CRM system etc).
- The ability to deliver against TDM values and communicate with individuals from various backgrounds.
- The ability to adapt to changing legislation, multi-task and use a variety of systems as required.
- Due to the nature of this role a full, clean driving licence and access to a vehicle is necessary.
Preferred:
- Knowledge and understanding of Apprenticeship funding rules.
- Experience of working with and building trusted relationships with Levy paying employers.
BENEFITS:
- Working from home/hybrid and flexible working.
- 24 days holiday per year + bank holidays (with the option to buy more), increasing up to 30 days holiday with length of service.
- A paid day off for your birthday.
- A paid day off each year to support a charity of your choice.
- Access to Westfield Health, a health cash plan that lets you claim money back (up to set limits) on everyday healthcare costs, such as optical, dental, chiropody and therapy (such as physio, chiropractor, acupuncture etc) among other benefits for you (and your children).
- An individual learning plan to help assist you toward your developmental and career goals.
For further information, or to apply for this role, please contact Abi Robbins for an informal discussion.
TDM are committed to safeguard and promote the welfare of all children, young people and adults at risk. Safeguarding is everybody’s responsibility and we each have an essential role to play in making our learning community safe and secure.
We are committed to being an equal opportunities employer and, in line with our Recruitment Policy and Equality and Diversity Policy, we actively seek to recruit with the right mix of talent, skills and potential, promoting equality for all, and welcoming applications from a wide range of candidates. Candidates are selected for interview based on their skills, qualifications, experience and commitment to the values and purposes of the organisation.
This role will require a Basic DBS check.
As an organisation using the Disclosure and Barring Service (DBS) to assess applicants' suitability for positions of trust, we undertake to comply fully with the DBS Code of Practice and to treat all applicants for positions fairly. We undertake not to discriminate unfairly against any subject of disclosure on the basis of conviction or other information revealed. Having a criminal record will not necessarily bar you from working with us. It will depend on the nature of the position and the circumstances and background of your offences.
