Line Manager: Academic Delivery Manager
Hours and Location: This is a full-time (37.5 hours per week), hybrid role, with flexibility for remote work
Salary: £30,000 - £42,000 depending on skills and experience
Overview of Role: Sharing ‘just in time’ technical expertise to enhance learner contributions within their employment roles via work-based learning.
Application Deadline: Sunday, 08 February 2026
Are you from a technical service background in data, software development or AI and looking to use your knowledge and experience to coach the next generation? If so, we’d like to hear from you!
We are currently recruiting for a Skills and Knowledge Coach to join our Delivery team, working with employer organisations and their learners to deliver coaching sessions and training programmes, supporting learners to acquire and apply both skills and knowledge to positively impact their workplace and future careers.
Whilst training will be provided for delivery of the relevant modules, as this role will involve working with degree learners, the post-holder must have at least a degree-level qualification or higher themselves.
PURPOSE:
The TDM SKC is dedicated to continuous professional development in technology and digital fields and demonstrates a strong commitment to supporting employer organisations and their employees in pursuing similar growth.
Working in the Delivery Team, the purpose of this role is to coach a caseload of learners and their mentors, following TDM’s curriculum intent and approach, to maximise timely achievement, the acquisition of both skills and knowledge and the application of these for positive impact in the workplace.
This role also designs and delivers training programmes following TDM’s task-based, flipped classroom approaches and methodologies, teaches towards industry certifications to implement the curriculum, aiming for positive impact for both learners and their places of work.
Reliably documenting the learning journey of each learner following TDM’s procedures and systems, the SKCs collaborate with colleagues and managers to achieve positive outcomes for learners and company goals.
CORE RESPONSIBILITIES:
1. Be employer responsive – working with employer partners to develop and maintain relationships, assisting in employer impact / digital transformation through the development of the skills and knowledge of their learners in the area of data and systems development.
2. Engage employers to assess talent needs and support TDM's recruitment, retention, and reskilling strategies. Advise employers on workforce planning and help initiate Degree Apprenticeship, Apprenticeship or Skills Bootcamp programmes with employer partners.
3. Plan, assess, teach, and align individual learning plans (PATA/GROW) through tripartite coaching sessions with workplace mentors, adapting the learning plans to suit workplace requirements and programme objectives.
4. Proactively progress learning and facilitate formative and summative assessment of learners’ SKILLS via a range of methods.
5. Proactively progress learning and facilitate formative and summative assessment of learners’ KNOWLEDGE via a range of methods.
6. Engage with learners to improve their maths skills and collaborate with Performance and Development Coaches for the development of the whole person education approach.
7. Demonstrate an in-depth knowledge of the programmes you coach and train on.
8. Following TDM’s educational approach, methodology and techniques: develop, and deliver classroom-based training aligned with the relevant programmes, in both virtual and physical settings.
9. Deliver a quality blended learning experience through Totara (Moodle) and Mahara, adhering to TDM’s procedures and systems and actively participating in continuous improvement.
10. Deliver coaching/training sessions flexibly across different programmes and standards and maintain up to date knowledge of the end point assessment criteria, using this to ensure learners achieve the best possible grades they can.
11. Adapt to different learning styles and needs of learners, developing and managing learner action plans with colleagues, providing additional support as necessary to remove barriers to learning and achieve positive outcomes.
12. Accurately document the learner journey through consistent and detailed report writing, using TDM systems. Assess learners according to the RBSG (red, bronze, silver, gold) criteria, focusing on programme success rather than individual performance. Ensure quality and precision in all required documentation.
13. Understand, apply and ensure Ofsted agendas within area of responsibility.
14. Engage with and support the compliance, quality and customer experience processes and procedures.
15. Any other duties as directed by your line manager and/or a Director.
16. Ensure compliance with all TDM policies, procedures and legal responsibilities, including safeguarding, ISO9001, Confidentiality, Data Protection and Cyber Essentials.
Ideal Candidate:
• Experience working with the following technologies: Microsoft 365, including Power Platform (especially Power BI) and Copilot Studio; Azure; GitHub; Python
• Educated to Degree or equivalent in a relevant IT or technical-related subject.
• English and Maths at Level 2+ (i.e. GCSE grade C/4+).
• Successful work experience within the technical field(s) which you will coach and train for at TDM.
• A clear narrative around your natural hunger for continuous learning and development within the technical field(s) which you will coach in at TDM.
• Well-rounded knowledge of a broad range of the fundamentals of tech and digital as a minimum.
• A passion for working with and fostering relationships with learners and their employers.
• Strong project management and organisation skills to ensure each employer and each learner achieves what they’re capable of.
• Good writing, self-organisation and attention to detail skills.
• Ability to deliver your own everyday work in line with TDM values and to communicate and instil those values with employers and learners from various backgrounds.
• Ability to adapt to changing legislation, to multi-task and to use a variety of continuously evolving systems and processes as required.
• Willingness to travel as and when required to teach or coach on site: travel and hotel expenses will be in line with our Expenses Policy.
Preferred:
• Instructional Design / VLE Skills.
• A full, clean driving licence and access to a vehicle.
Benefits:
• Working from home/hybrid and flexible working.
• 24 days holiday per year + bank holidays (with the option to buy more).
• Your birthday day off.
• An individual learning plan to help assist you toward your developmental and career goals.
For further information, or to apply for this role, please contact Abi Robbins for an informal discussion.
TDM are committed to safeguard and promote the welfare of all children, young people and adults at risk. Safeguarding is everybody’s responsibility and we each have an essential role to play in making our learning community safe and secure.
We are committed to being an equal opportunities employer and, in line with our Recruitment Policy and Equality and Diversity Policy, we actively seek to recruit with the right mix of talent, skills and potential, promoting equality for all, and welcoming applications from a wide range of candidates. Candidates are selected for interview based on their skills, qualifications, experience and commitment to the values and purposes of the organisation.
This role will require an enhanced DBS with children's barred list check.
As an organisation using the Disclosure and Barring Service (DBS) to assess applicants' suitability for positions of trust, we undertake to comply fully with the DBS Code of Practice and to treat all applicants for positions fairly. We undertake not to discriminate unfairly against any subject of disclosure on the basis of conviction or other information revealed. Having a criminal record will not necessarily bar you from working with us. It will depend on the nature of the position and the circumstances and background of your offences.
