Here you can find all the information you need but if there’s anything missing, we’re more than happy to help and guide!
Any queries – no matter how big or small, if you’re running late or cannot attend a scheduled course, please contact support@tdm.co.uk / 0333 10 100 40
If you have a technical query, please do not hesitate to contact your assigned skills & technical coach or your professional development coach. If you do not know their details, support@tdm.co.uk are more than happy to assist.
The following are useful websites which will further help you out.
We might be able to help – or at least we could put you in touch with someone else who can help you. Phone 0333 10 100 40 or contact TDM’s Safeguarding Rep:
TDM’s Information, Advice and Guidance (IAG) Officers have links to a range of training providers in the West Midlands and the rest of England. We offer impartial support to help you plan your Career Development Journey. Contact:
The free Supporting Apprentices service, delivered by Remploy and funded by the Department for Work and Pensions, is available to any apprentice who is experiencing mental health difficulties at work. It complements any existing occupational health service you have, delivered by trained professionals with expertise in mental health in the workplace.
Specialist advisors provide:
You can reach the service on 0300 456 8210 and speak to one of the advisors, or email apprentices@remploy.co.uk.
The website for the service includes stories from apprentices who have benefitted from its help.
There are plenty of other organisations who are able to help should.
Worcestershire Wellbeing Hub: is an information and signposting service for people over the age of 16 who are experiencing low mood, anxiety or stress, and feel that they would benefit from support from local community providers.
Worcestershire Healthy Minds: supports people, aged 16 and over, who are experiencing problems such as stress, anxiety, low mood and depression. They help people improve their mental wellbeing through a range of interventions such as short courses, talking therapies, and self- help information.
website: Samaritans
A practical guide for everyday emotional wellbeing.
Mental Health Support | Lifeways Birmingham– www.lifeways.co.uk/
Mind – Birmingham – https://birminghammind.org
Birmingham & Solihull Mental Health Trust https://www.bsmhft.nhs.uk/our-services/birmingham-healthy-minds/
Our professional development coaches run courses designed to underpin skills, behaviours & attitudes. If any of these are of interest, please let us know we can book you onto these.
If you are under 25 years old when you start an apprenticeship, and have previously been in the care of the local authority (for at least 13 weeks since the age of 14), you are eligible for some extra funding. If you are starting your apprenticeship in August 2018 or later, you will receive a bursary payment of £1000, to help you to meet the extra costs of starting work and to support you in the first year of your apprenticeship. You won’t need to repay this bursary. Your employer and provider will also receive a payment to help offer additional support as you complete your apprenticeship. You should also contact your local authority to see if any additional support is available to you.
For further information and guidance, please check out the following link – https://www.gov.uk/government/news/new-support-for-young-care-leavers-starting-an-apprenticeship
The Care Leavers Association 0161 236 5665 | www.careleavers.com | Info@careleavers.com
Most apprentices are happy with the training and support they receive during their apprenticeship but, if you do experience problems or have any complaints, you should always raise these with your training provider or employer in the first instance. They should have a written complaints procedure which you should follow. Once you have been through this process and you feel that your complaint is still not resolved you can than escalate the issue further by contacting the Education and Skills Funding Agency
For further details on the TDM Complaints procedures, please click on the following link –
Complaints policy and procedure
Please note that by using this site you are agreeing to our Privacy and Data Protection policies, please use the links below to review these documents
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